Body Balance Chiropractic & Wellness Center: Shawn Taher, DC

I've been going to Body Balance & Chiropractic for a few months now, and every massage session has been excellent. When I arrived for my massage this morning, I was feeling a little overheated. Myra, my massage therapist, noticed right away and kindly removed the throw blanket to help my body cool down. She’s very knowledgeable, especially when it comes to sciatic nerve pain it's something I deal with from time to time & she always provides helpful relief. The front desk staff is typically just as wonderful. I’m always greeted by name by Ruthie, who is professional, courteous, and welcoming. However, today was a little different. After my massage, I went to the receptionist desk to book my next appointment and grab a bottle of water. A woman named Becky was there. She asked for my name and when I’d like to schedule my next visit. I asked her to check Myra’s availability, but instead of checking, she stopped helping me when another couple walked in. She greeted them by name, offered them water, and moved their names from the sign-in log all while I was still standing there waiting for further assistance. I asked Becky if someone else could help me, and instead of addressing that, she chose to continue to assist the couple who came in after me. While she eventually apologized and booked my appointment after helping them, I was taken aback by the lack of professionalism and how dismissive the experience felt. Despite today’s interaction, I would still recommend Body Balance & Chiropractic. The massages are truly exceptional, and I usually have positive interactions with the staff. Hopefully, this was just an off moment. Review update: September 23rd I have mixed feelings about this place. The massage therapists are excellent, and Ruthie has always provided great customer service when she’s at the front desk. Unfortunately, my recent experience with scheduling and communication was very disappointing. I had an appointment that was allegedly set for September 10th, but I never received the usual reminder call the day before. The notes claim I was called and a voicemail was left, but my voicemail is not set up, and my call log shows no such attempt. Because of this, one of my prepaid massages was marked as redeemed, which feels unfair. When I asked to speak with the owner, I was told that wasn’t possible and was redirected to a manager I’ve had poor experiences with in the past. This has left me frustrated and lacking confidence in the front desk operations, even though the therapists themselves do a great job. *The owner called & corrected the situation therefore I gave them 3 stars.*

I have been misdiagnosed multiple times, leading to difficulties in trusting medical professionals. I have encountered various health issues throughout my life, with one particular condition taking almost three years to diagnose. This condition involved debilitating migraines and pain radiating into my neck and shoulders, making everyday life nearly unbearable. Simple tasks, such as being a mother, employee, and daughter, became extremely challenging. I lost interest in creating art, one of my greatest passions. The pain became overwhelming, and I sought refuge in my dark room. I stopped going to the gym, ceased rollerblading with my children, and stopped taking road trips - all activities that brought me joy. I consulted numerous specialists and visited the Kelsey Seabold clinic, known for its esteemed medical professionals. Unfortunately, my experiences were marred by disappointment, financial burden, and a lack of empathy. As a single-income household, the expenses were daunting. Feeling defeated, I sought massages as a means of coping. Following a massage, Becky, the manager, noticed my evident pain and recommended consulting Dr. Taher, emphasizing his genuine concern for his clients' well-being. Although skeptical, I decided to pursue this recommendation. Dr. Taher proved to be the exception, diagnosing my condition within minutes - a feat that had eluded numerous other medical professionals. He devised a treatment plan, and I commenced therapy under the care of the doctor as well as Jenoise and Keith. They provided exceptional care, ensuring my comfort and providing water to stay hydrated on every visit. With each visit, I departed with a renewed sense of hope and a smile. Today, I completed my final treatment, and I am overwhelmed with gratitude towards the entire Body Balance team! Their expertise has enabled me to reclaim my life, rekindle my passion for art, and resume my roles as a mother, sister, and employee. I highly recommend Body Balance, even if you simply require a massage.

Don't go here if you're in pain. Your body will heal itself by the time they can get you in. My wife bought a groupon for this place and after 5 attempts to schedule an appointment, I finally got in and now will have to wait 6 days until my appointment. This is after I called this morning to book it then got put on hold as I was about to tell them I would like to come in on Monday that they came back on and asked for my number to call me back. 3 hours later, I get a call back and there's no opening on Monday now. They tell me they have Wednesday open and asked when I would like to come in as if I have options. I told them they should know what's available instead of me just guessing. Very unpleasant experience so far and based off of that, I will never be back. The worst part is it's already paid and I'm stuck with them for this visit. The appointment phone call was very painful. Couldn't put less than 1 star so my apologies if that shows any sense of a good experience. I hope this review saves at least one person from making the same mistake.